Depending on the platform where your audience is engaged, you can choose what chatbot can provide value to your business.
Website chatbots
Website chatbots are some of the most popular types of chatbots around. Because so many businesses now leverage the convenience and speed of on-site live chat to help customers, adding a chatbot to enhance that personalized experience is often a no-brainer.
Website chatbots can carry out a lot of different functions:
Greeting customers.
Automatically suggesting FAQ articles.
Booking appointments.
Giving customers a burdenless experience to start a conversation can help maximize your website visitors’ potential value.
Social Media chatbots
Social Media chatbots not only provide automated messaging to help answer or provide information, it also serves as the central hub for a lot of social media-based marketing for some of the largest brands in the industry. Social Media Chatbots like Facebook Messenger bots can currently:
Give you the ability to send and receive text, images and rich
bubbles with CTAs.
Send Messenger greetings and call to actions to prompt users
to “Get Started”.
Create Messenger templates that let customers tap buttons
and use other visuals to interact with your bot.
Please don't hesitate to reach out to us in case of any queries:
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Sneh | 9823666789 | This email address is being protected from spambots. You need JavaScript enabled to view it.