Website chatbots are some of the most popular types of chatbots around. Because so many businesses now leverage the convenience and speed of on-site live chat to help customers, adding a chatbot to enhance that personalized experience is often a no-brainer.
Website chatbots can carry out a lot of different functions:
- Greeting customers.
- Automatically suggesting FAQ articles.
- Booking appointments.
Giving customers a burdenless experience to start a conversation can help maximize your website visitors’ potential value.